Refund policy
We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery.
To request a return or refund, please email our support team at support@swiftwell.in with your order number and clear photos of the issue. Our team will review your request and provide further instructions.
Once your return request is approved and the item is received and inspected, we will process your refund or replacement.
Refunds will be issued to the original payment method and may take 5–10 business days to appear, depending on your payment provider.
Please note that returns may not be accepted for items that have been used, damaged by the customer, or are not in their original condition.
For any questions regarding returns or refunds, please contact our customer support team at support@swiftwell.in